Known Bugs

This page lists known issues in the Slingshot Portal that our team is actively tracking.

General Platform Behavior

Ongoing Improvements

As part of the initial release, some features may not yet reflect the full intended experience.

Examples may include:

• Minor UI inconsistencies and light theme inconsistencies
• Performance variability in high-data views and AI chat
• Occasional delays in loading certain datasets and analytics
• Time syncing across anomaly alerts and launch events

These are actively being monitored and improved via smaller ongoing releases in Q2, as we look to more robust data syncing, processing and analytics in Q3.

Account Settings

Subscription Plan Panel May Not Reopen

In some cases, the Upgrade Subscription Plan section in Account Settings may not reopen after being closed.

Workaround:

• Navigate to a different page in the portal
• Then return to Account Settings
• Reopen the subscription section

Digital Space Twin (DST)

Performance May Vary by Browser

Performance of the Digital Space Twin can vary depending on your browser and system configuration.

Current Recommendation:

• For best performance, try using:
  • Safari
  • Chrome (latest version)

We are actively evaluating and optimizing browser performance across environments.

DST and Data Suite Interest Factor Charts

Interest Factor Score in Data Suite and Digital Space Twin may occasionally show slight delays or temporary gaps as data is processed and synchronized between the Agatha engine and the Portal.

Mobile Accessibility

We’re aware of known mobile issues affecting apps such as Digital Space Twin and Developer Suite. For the best viewing experience on mobile devices, we recommend using landscape mode. Updates to improve the mobile experience are planned for Q2.

On Android devices, enabling Desktop Site mode may also make navigation and other interface elements easier to access in landscape.

Our AI Chat in Portal is in beta and not accessible via mobile device.

Reporting an Issue

If you encounter a bug or unexpected behavior, we encourage you to report it.

When submitting an issue, please include:

• What you were trying to do
• What happened
• Any error messages
• Screenshots (if available)

This helps our team investigate and resolve issues more quickly.

➡ Send us an Email

Our Commitment

We are actively working to improve performance, usability, and reliability across the Slingshot Portal.

Thank you for your patience and for helping us improve the platform.