FAQs

Answers to frequently asked questions.

Articles

• What’s Next for Portal? Coming Soon Features Learn about product features that are on the horizon.
• What Are SPUs? A Slingshot Processing Unit (SPU) is the standard billing unit used across the Slingshot platform.
• API Limits Learn about our rate limits in Portal.
• Portal Terminology
• Known Bugs This page lists known issues in the Slingshot Portal that our team is actively tracking.
• Understanding Portals Data Syncing Addresses potential questions about Portals data syncing across application views
• How to Access your API Key You can access your API key in the Developer Workspace or the Developer Suite.
• How to Interpret Anomaly Analytics Charts Anomaly Analytics helps you identify spacecraft whose recent behavior stands out from expected patterns or from similar objects. This guide explains what each chart means and how to interpret the...
• How Manage Your Organization If your subscription includes multiple seats, Portal makes it easy to manage your organization through the Organization Details view in Account Settings.
• How to Purchase a Subscription & Credits in Portal There are two ways to purchase your Slingshot subscription plan from within Portal’s Account Settings.
• What is in each Portal Subscription? Subscription plan pricing overview
• How to Apply a Promotional Code to your Subscription Throughout the year, Slingshot may offer promotional deals for Portal subscription plans. When available, promotional offers and discount codes can be found on our Portal product page.
• How to become a Partner with Slingshot Slingshot’s Partnership Program is for organizations that want to extend, distribute, or embed Slingshot’s space domain awareness, operational intelligence, and processing capabilities into mission-critical environments.
• How Do I Change My Theme? The Slingshot Portal supports both Dark Mode and Light Mode to help users customize the interface for comfort and accessibility. Dark Mode is the default theme, but you can switch...
• How to Retrieve Your Data Order Requested Space Object Tracking Data? Learn what to expect next.
• How Slingshot Sources Data Learn how Slingshot sources and delivers data, including when external providers are used and how requests are fulfilled.